Skip to content Skip to navigation

Certificate III in Health Services Assistance


Student learning to make a bed

Course Overview

The HLT33115 Certificate III in Health Services Assistance aims to provide students with the practical skills and knowledge, and work placement experience required for employment within health care support worker roles.

This course covers workers in a range of work roles who provide assistance to health professional staff with the care of clients. Health Services Assistance involves the worker in direct and indirect client contact under supervision.

The course is suited to individuals wishing to formalise existing work skills or gain a qualification in providing care for patients in hospitals.

Course Content

There are 15 units of competency that must be successfully completed to achieve the qualification, HLT33115 Certificate III in Health Services Assistance, which includes 7 core units and 8 elective units.

Core Units

CHCCOM005      Communicate and work in health or community services

CHCDIV001         Work with diverse people

CHCLEG001         Work legally and ethically

BSBMED301       Interpret and apply medical terminology appropriately

HLTAAP001         Recognise healthy body systems

HLTINF001          Comply with infection prevention & control policies and procedures

HLTWHS001       Participate in workplace health and safety


Elective Units

CHCCCS002         Assist with movement

CHCAGE005        Provide support to people living with dementia

BSBWOR301       Organise personal work priorities and development

BSBFLM312         Contribute to team effectiveness

HLTAID003          Provide First Aid

CHCCCS010         Maintain a high service standard

CHCAGE001        Facilitate the empowerment of older people

BSBFLM309         Support continuous improvement systems and processes

Note: Elective units may vary depending on individual student requirements.

Course Fees

Concession - $430.00

Skills First Government Subsidised - $1,460.00

Non Funded Full Fee Rate - $2,620.00

Please refer to Fee Schedule for Fee Type and Course Fee breakdowns.

  • Course fees include all materials and resources required. 
  • You may be eligible for state funding through the *Skills First Program incentives 

*Skills First Program Eligibility

This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.

To claim funding you must first meet the eligibility criteria. For further information regarding funding under the Skill First Program visit

Your eligibility will be assessed on an individual basis during pre-training interview.



This course is delivered one day per week, over a one year period, with term breaks via classroom and work placement sessions.

Alternate duration and delivery schedules may be available depending on individual student needs. Please discuss your individual needs at the Pre Training Interview.

Delivery Method

This course is delivered by a combination of face-to-face teaching workshops, self-study learning materials, and ongoing tutor support and mentoring. Students are required to undertake workbook activities and self-paced learning (approximately 4 hours per week).

Eligible VETiS students are able to complete the qualification over a two year period in year 11 and year 12.

Work Placement

You will be required to complete 40 to 80 hours of work placement in a hospital environment, depending on the elective units selected.

Alpine Institute will organise work placement. Work placement will commence following successful completion of units. Placement timeline options can be arranged individually to meet the student’s needs, either in blocks or single days.

Students are required to provide a Police Check, First Aid Certificate, and Immunisation evidence prior to work placement.


To achieve qualification, the student will need to:

  • Successfully complete compulsory practical training and observation in the workplace for a minimum of 40 hours.
  • Successfully complete all assessment activities including allocated tasks, projects, scenarios, case studies, questions and work books.


At the successful completion of this course, you will receive a nationally recognised HLT33115 Certificate III in Health Services Assistance under the Australian Qualifications Framework (AQF).

Australian Qualifications Logo

National Recognised Training logo

Course Dates


Application Requirements

This course is open to candidates 16 years of age and over or Secondary School Students considering participation in VETiS program.

People with a disability are encouraged to apply for Government Subsidised training as applicable.

Candidates seeking to undertake this course must have:

  • Sufficient language, literacy and numeracy skills to complete the course
  • Basic computer knowledge and ready access to a computer
  • Basic internet knowledge and ready access to the internet
  • National Police Check – on commencement of this course all candidates are required to complete/have a current National Police Check within 6 months

Consideration will be given to candidates who are under 17 years of age and not currently attending school however, you must provide the following documents at the time of application:

  • Not completed Year 10 – Correspondence or Certificate signed by the Department of Education & Training, Regional Director.
  • Completed Year 10 – Correspondence, Certificate or Transition from School Form signed by the School Principal. Note: Consent must be provided by the student and the parent /carer to sight the Transition from School Form.

Process to Apply

Contact Alpine Institute to register your interest

Please call (03) 5751 9400 or click on the Apply Now button below regarding an expression of interest in this course.

Alpine Institute will send an Application Pack which includes:

  • Pre Training Review Form
  • Student Information Handbook
  • Course Information

Complete the Pre Training Review Form.

This form includes candidate details and self-assessment information and will be discussed in the Pre Training Interview.

Schedule and confirm a Pre Training Interview

Make an appointment with Alpine Institute on (03) 5751 9400 or

The Pre Training Interview will consist of the following:

  • Pre Training Review Form discussion
  • Completion of a Language, Literacy, and Numeracy (LLN) Review to determine additional support needs and suitability to complete the course
  • Assessments for Recognition of Prior Learning (RPL), National Recognition (NL), or Credit Transfer (CT) if applicable
  • Eligibility for Government Subsidised Training

Applicants will be informed in writing and email of the outcome of their application. Successful applicants will be issued with an Enrolment Form which must be completed and returned with a non-refundable $100 administration fee. Upon receipt, a confirmation of enrolment will be issued.

Credit Transfer

The establishment of credit transfer is based on the student providing evidence of completion of the relevant units of competency.

Australian Qualifications and Statements of Attainment that have been issued by any other Registered Training Organisations will be recognised by Alpine Institute.

To apply for a Credit Transfer, Students must be able to present their original Qualification or Statement of Attainment with National codes and titles that match the current course in which they are enrolled.

For more information please refer to the Credit Transfer Procedure.

Recognition of Prior Learning /RPL

Recognition of Prior Learning (RPL) is the acknowledgment of skills and knowledge obtained through formal training, work experience and/or life experience. The purpose of this process is to identify and assess previously acquired skills and knowledge against the required competency standards.

Students wishing to apply for RPL must complete the RPL application form. Course participants applying for RPL must provide evidence to the satisfaction of Alpine Institute. This evidence must clearly indicate that the applicant is able to demonstrate all the required skills and knowledge.

For more information please refer to the RPL Procedure

Entry Requirements

There are no entry requirements for this course.

Course Enquiries

For further information please contact Alpine Institute, Monday to Friday, 8.30am - 4.30pm

03 5751 9400


Next Training Dates

All 2019 Certificate Courses start in February, with ongoing intakes throughout the year. More information on First Aid & CPR, Short Courses and other Community Education can be found at Training Dates.

Back to top