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Certificate IV in Health Administration

 female administration worker on the phone -Shutterstock

Course Overview

HLT47321 - Certificate IV in Health Administration will equip students with the practical skills and knowledge, and experience required for employment in a senior operational or team leading administrative role in the health industry. The students will gain skills in administration functions including learning about leadership, auditing, coordinating business resources terminology and record-keeping.

This course is designed to either support a Traineeship program or for individuals wishing to formalise existing work skill or gain a qualification in Health Administration.  

Course Start Dates

The April 2024 course has been postponed. Minimum numbers apply.

Contact Alpine Institute on 03 5751 9400 for more information.


At the successful completion of this course, you will receive a nationally recognised HLT47321 - Certificate IV in Health Administration under the Australian Qualifications Framework.

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Career Opportunities

Occupational titles may include;

  • Admissions Clerk
  • Ward Clerk
  • Administration Worker
  • Client Services
  • Health Admin Worker
  • Clinical Coding Clerk
  • Hospital Site Support
  • Health Administration  
  • Business Administration
  • Clinical Coding 
  • Project Management

Training Pathways

Certificate IV

  • BSB40120 Certificate IV in Business


  • BSB50120 Diploma of Business
  • BSB60120 Advanced Diploma of Business

Course Content

There are 15 units of competency that must be successfully completed to achieve the qualification HLT47321 Certificate IV in Health Administration. There are 9 core units and 6 elective units.

Core Units
Code Unit
BSBMED305  Apply the principles of confidentiality, privacy and security within the     medical environment
CHCCCS020   Respond effectively to behaviours of concern
CHCCOM005   Communicate and work in health or community services
CHCDIV001   Work with diverse people
CHCLEG001  Work legally and ethically
HLTADM010  Facilitate a coordinated approach to client care
HLTCCD003   Use medical terminology in health care
HLTINF007  Implement and monitor infection prevention and control standards,       policies and procedures
HLTWHS003  Maintain work health and safety


Elective Units   
Code Unit
BSBAUD411 Participate in quality audits
BSBLDR414 Lead team effectiveness
BSBOPS402 Coordinate business operational plans 
BSBSUS411 Implement and monitor environmentally sustainable work practices
CHCPRP003  Reflect on and improve your own professional practice
HLTADM011 Manage health billing and accounting system


Note: *This qualification can be delivered through a traineeship model.

Delivery Method

This course is delivered through online tutorials, self-study learning materials, and ongoing tutor support and mentoring.

Students must undertake workbook activities and self-paced learning (approximately 16 hours per week for non-trainees and 8 hours per week for trainees).

*This qualification can be delivered through a traineeship model. 


This course is delivered via online tutorials, one day a week over an eight-month period. 

Alternate duration and delivery schedules may be available depending on individual student needs. Please discuss your individual needs at the Pre-Training Interview.

Work Placement


Work placement will be completed at your place of employment.

Other (Non Trainees)

Specific placement will be arranged to follow the completion of each theory block of units. There are four blocks throughout the course, 20 hours of placement per block and 80 hours of placement in total.

Alpine Institute will organise placement within Alpine Health or other Partner Health Services.


To achieve qualification, the student will need to:

  • Successfully complete compulsory practical training and observation in the workplace for a minimum of 80 hours.
  • Successfully complete all assessment including Written Assessments, Case Study, Simulation/Observation, Online Quiz and Oral Assessment. 

Course Fees

Subsidised Concession $256.50

Subsidised Standard $682.50

Full Rate $5,134.20

Please refer to the Fee Schedule for Fee Type and Course Fee breakdowns.

  • Course Fees include all materials and resources required including 1 x polo shirt.
  • There is a non-refundable administration amount of $150.00 required to secure enrolment, this amount counts towards your overall course cost. 
  • You may be eligible for government funding through the *Skills First Program incentives.
  • This training is delivered with Victorian and Commonwealth Government funding to eligible individuals.

Entry Requirements

We welcome and encourage students from all cultural backgrounds, diversities and abilities to apply who can meet the course requirements.

Candidates seeking to undertake this course must have:

  • National Police Check - on commencement of this course all candidates are required to complete/have a current National Police Check within 6 months.
  • Immunisation Evidence - Students are required to provide current immunisation evidence prior to enrolment, i.e. influenza and COVID-19 vaccination in line with current Government Health Department guidelines.
  • First Aid Certificate - students must present a current First Aid certificate prior to enrolment.
  • Core Skills Profile for Adults - Course applicants must complete a Core Skills Profile for Adults
  • (CSPA) test to ensure the required language, literacy and numeracy levels are met for the course.
  • Pre-training interview - An interview with education staff is required prior to enrolment.

Course Enquiries

For further information please contact Alpine Institute, Monday to Friday, 8.30am - 4.30pm

03 5751 9400

[email protected]

More information can be found at:

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Alpine Institute

30 O'Donnell Avenue

Myrtleford VIC 3737

t 03 5751 9400

E [email protected]

Alpine Health acknowledges the many Traditional Owners of the Alpine region and their connection to the mountains, rivers and valleys. We pay our respect to these groups, their history and culture, and their Elders past and present.

We strive to create a health service and a community that is respectful and inclusive for people of all backgrounds, cultures, genders and abilities.